The Medical Arbitration Commission of the State of Jalisco (Camejal) has received more than 200 complaints so far in 2022 regarding bad practices in health services in state medical units.
The president of the commission, Francisco Preciado Figueroa, highlighted that complaints about the performance of specialty procedures by general practitioners who claim to be specialists are on the rise, with an emphasis on medical and dental surgeries.
He explained that at least 10% of the complaints received during this year have to do with doctors who do not have specialty skills, and who, endorsed in short-term courses, which are not specialized, or in master’s degrees, are doing internships specialty such as bichectomies, rhinoplasties, and insertion of implants.
He pointed out that what is worrying about these medical practices is that, due to the lack of specialization and certification, the doctors who perform these treatments are carrying them out in inadequate spaces, such as houses rented on weekends, with antibiotics and other materials of dubious quality.
Given the growth of these practices, the commissioner said that they are already working with the Ministry of Health, the Commission for the Protection Against Sanitary Risks in the State of Jalisco (Coprisjal), and the State Congress to legislate the supervision and review of uncertified medical centers.
He acknowledged that Coprisjal and the State Attorney General’s Office are empowered to carry out routine reviews of this type of establishment, but emphasized the need to strengthen supervision.
In addition to medical practices with non-specialized personnel, the Camejal receives complaints about a sense of failure in the service, lack of communication between doctors, relatives, and patients, poor results in medical care, violation of rights, and poor surgical results.
The main areas of the state where these types of complaints are received are in the Guadalajara Metropolitan Area, Puerto Vallarta, and Lagos de Moreno. In the latter case, Preciado commented that the vast majority of complaints are from people from other states such as Guanajuato and Michoacán, who come to Jalisco to undergo medical procedures.