The Oxxo chain of stores announced the opening of its first fully digital store under the Grab and Go concept, which consists of the autonomy of customers, who can choose their products physically, and are then automatically charged when leaving the store.
The first store of its kind, located at Tec de Monterrey in the capital of Nuevo León, is the first in Latin America to operate without any friction for customers, according to Oxxo.
In order to use this store for the first time, customers must download and install the OXXO SMART TEC GRAB and GO app. They must then register their data, and add a credit or debit card. Once these steps are completed, a QR code will be generated that must be scanned when entering the store.
The registration data will be saved in the app, so for future visits, they only have to scan the QR code when entering the store.